where is the soul

It would seem to me that Harley Davidson shops across much of this great country have forgotten where they came from and how they got where they are at now. The service is poor and most staff act like it is a priveledge for you to be in their shop.I have had so many bad experiences with lack of genuine good ol' boy service, and more corporate "if you are not here to buy something, we don't need to talk to you" types, that I have considered actually  selling my HD and building my own "TRUE" AMERICAN mademotorcycle. What happened? Where is the "AMERICAN" motorcycle soul?  

could not say it any better, but being on two wheels for 53 years gives me seniority in seeing this evolution of the factory, and believe me it has been disturbing. the only bright side is to see all the talent in every aspect of bike bulding rise to the top, and i don't mean just "discovery or speed channel" bs, i mean ground roots regular budget minded "real" enthusists that just love what THEY do. sounds like you are one and dont think there is no one that shares your thoughts, beleive me we are many. just wanted to say this, thanks, and go pick up your wrench and get to work!---billy" ohio" b., myrtle beach,sc  

actually got arrested once in a harley dealership in lawton oklahoma years back on account of what you say.lookin down their nose at me on account of the old shovel rat bike i rode in on.said the wrong thing to me an fight was on. that ol boy aint in buissness no more around there an i aint onlly one he riled that a ways. no matter. i remember when you bought a new bike,shovel whatever and just knew youd need to carry a full tool bag around from day one. they forget who was there when times were hard on harley.